Shipping Policy

Most applications, confirmations, payment updates, and training communication are delivered by email, phone, or through platform workflows rather than physical shipment.

If the center supplies physical materials, publications, kits, or merchandise, dispatch may be arranged through a registered courier, postal service, or another suitable delivery channel.

Dispatch timing depends on the nature of the item, stock availability, administrative approval, and delivery location. Estimated timelines communicated at the time of order or confirmation should be treated as indicative unless stated otherwise.

The center is not responsible for delays caused by courier networks, weather, strikes, access issues, force majeure events, or incomplete delivery information supplied by the user.

Users are responsible for providing an accurate shipping address, phone number, and any required delivery instructions.

Delivery may be considered complete when the shipment reaches the provided address, the recipient accepts delivery, or the courier records completion according to its standard process.

Any applicable shipping charges, if communicated separately, may be non-refundable once dispatch has been initiated unless the center determines otherwise in a verified error case.

If an item arrives damaged or materially incomplete, users should contact the center promptly so the issue can be reviewed under the return and refund policies.