Shipping Policy

Most applications, confirmations, payment receipts, batch updates, and training communication are delivered by email, phone, WhatsApp, SMS, or through the website workflow rather than through physical shipment.

For standard training enrollment payments, there is usually no physical shipping requirement. Applicants should therefore treat the service as a digitally confirmed or administratively confirmed enrollment unless the center separately communicates dispatch of a physical item.

If the center separately supplies printed materials, kits, publications, certificates, or merchandise requiring dispatch, shipment may be arranged through a registered courier, India Post, or another suitable delivery partner.

Unless a different timeline is specifically communicated at the time of order, physical dispatch, where applicable, is generally targeted within 5 to 7 business days after payment confirmation, stock availability, and administrative approval.

Delivery timelines are estimates and may vary based on service area, courier operations, weekends, holidays, force majeure events, or local access constraints.

Users are responsible for providing an accurate shipping address, phone number, and any required delivery instructions.

Delivery may be considered complete when the shipment reaches the provided address, the recipient accepts delivery, or the courier records completion according to its standard process.

Address changes requested after dispatch may not be possible.

Any applicable shipping or courier charge, if separately communicated before payment, may become non-refundable once dispatch has started unless the center determines otherwise in a verified error case.

The center is not responsible for delays caused by inaccurate address details, recipient unavailability, courier disruptions, weather, strikes, public restrictions, or other events beyond reasonable control.

If a dispatched item arrives damaged, materially incomplete, or different from what was communicated, users should contact the center within 48 hours of delivery so the case can be reviewed under the return and refund policies.

For the current website payment flow, API CULTURE primarily accepts payments for training and related services and does not ordinarily ship physical consumer goods as part of a standard checkout. If the merchant onboarding form asks whether the business ships goods for these payments, the answer for service-only enrollments is ordinarily no.