Refund Policy

This website is used primarily to accept payments for training applications, batch enrollment, workshops, and related service-based offerings of API CULTURE Technology Center (Bee Keeping).

This policy applies to payments made directly to API CULTURE through the official website. Bank-level reversals for failed transactions may also happen separately as per NPCI, bank, UPI, card network, or payment partner rules.

A participant may request cancellation by writing to the center through the published phone or email contact details and sharing the applicant name, registered phone number, payment reference, and reason for cancellation.

If the cancellation request is received at least 7 calendar days before the scheduled batch start date or service date, the center may approve a refund of the amount paid after deducting any actual payment gateway or banking charges, if such charges have already been incurred.

If the cancellation request is received between 3 and 6 calendar days before the scheduled batch start date, the center may review the request and may approve a partial refund depending on committed administrative, batch-planning, and seat-blocking costs.

Cancellation requests received less than 72 hours before the scheduled batch start date, after attendance confirmation, or after service delivery has begun are ordinarily non-refundable unless the center decides otherwise in an exceptional case.

Refunds may be approved where a duplicate or excess payment was received, the payment was made in error, the same transaction was debited more than once, the center cancelled the batch or service, or the applicant was found ineligible after payment and the center decides to reverse the amount.

If a batch is cancelled by the center and no acceptable alternative batch is chosen by the participant, the center will normally initiate a full refund of the eligible amount.

If a batch is rescheduled by the center and the participant is unable to attend the revised batch, the participant may request cancellation and the case will be reviewed for refund eligibility.

Refund requests should be raised promptly with sufficient details to identify the payment and applicant. The center may ask for supporting information before taking a decision.

If a refund is approved, API CULTURE will normally initiate the refund within 7 business days after approval. The time taken for the amount to reflect in the customer's account depends on the payment method, bank, card issuer, UPI app, and payment partner, and usually takes about 5 to 7 business days after initiation, though some cases may take longer.

Approved refunds are generally sent back to the original payment source used for the transaction unless a different route is required by law, bank rules, or payment partner restrictions.

Fees are ordinarily non-refundable after the training batch, workshop, or service has commenced, after attendance has been marked, where the participant does not attend, or where the participant withdraws after seat allocation without a qualifying reason under this policy.

Refunds may also be denied where eligibility information, identity details, or supporting documents were materially inaccurate, incomplete, misleading, or fraudulent.

Payment gateway charges, bank charges, taxes already remitted, courier charges, or other third-party costs may be non-refundable where those costs have actually been incurred.

For refund status, cancellation requests, or payment-related grievances, contact API Culture Technology Center (Bee Keeping). Central Office: "Honey House", #12 & 13, CIAT-RTP, Rajendranagar, Hyderabad - 500 030, Telangana, India (https://maps.app.goo.gl/CnucEbmm6us5LTDBA); State Office: "Bee House", Khadi Gramodyog Maha Vidyalaya (KGMV), Rajendranagar, Hyderabad - 500 030, Telangana, India (https://maps.app.goo.gl/MouDG368iNNpZjYE9). Office Working Hours: 9:30 AM to 5:30 PM; Training Hrs: 10:00 AM to 5:00 PM; Training Location: ATC's Training Hall. Email: info@apiculture.in. Phone: 040-24017766 / 040-29387766 / 9395507766.